Gdajee Privacy Policy — Our Commitment to Protecting Your Data

1Introduction & Scope

Gdajee (gdajee.win) is a trusted online gaming platform serving users in Bangladesh. We understand how sensitive your personal information is, which is why this Privacy Policy is designed to be fully transparent — explaining exactly what data we collect, why we collect it, and how we keep it safe.

This Privacy Policy applies to Gdajee's website, mobile app, and all digital services. By creating an account or using the platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform.

This policy has been prepared in compliance with applicable data protection regulations in Bangladesh. Our goal is to uphold every user's right to privacy and to safeguard their data with the highest level of security.

2What Information We Collect

Gdajee only collects information that is strictly necessary to provide our services. We do not gather excessive or unnecessary data. The categories of information we collect are detailed below.

In addition to the above, we automatically collect certain technical data — such as time spent on the site and pages visited. This data does not directly identify any individual and is used solely to improve the quality of our services.

3Purpose of Data Collection

Gdajee uses your data only for specific, legitimate purposes. Each purpose is clearly stated below. We never use your information beyond what is described here.

• Account Management: Identity and contact details are required to create, verify, and manage your account
• Payment Processing: Financial information is used to process deposits and withdrawals securely
• Fraud Prevention: Device and location data are analyzed to detect and prevent suspicious activity
• Legal Compliance: KYC information is retained to comply with applicable laws and regulations in Bangladesh
• Service Improvement: Usage data is analyzed to personalize your gaming experience and develop new features
• Customer Service: Account and transaction information is used to resolve issues and provide support
• Responsible Gaming: Your gaming behavior is monitored so that support can be provided when needed
• Notifications & Updates: Contact information is used to keep you informed about new offers, bonuses, and important updates

Gdajee never sells or transfers your personal data to third parties for advertising purposes. Keeping your data safe and using it responsibly is our highest priority.

4Data Storage & Security

Gdajee protects your data using industry-leading security technology. Our security infrastructure is regularly updated and audited to ensure your information remains protected at all times.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption
• Server Security: Data is stored in secure data centers with active firewalls and intrusion detection systems
• Access Control: Only authorized personnel have access to specific data, and all access is logged
• Regular Backups: Data is backed up regularly to prevent loss in the event of an unexpected incident
• Password Hashing: Your password is never stored in plain text; it is always kept in hashed format
• Security Audit: Security audits are conducted regularly by third parties

How long data is retained depends on the type of information and applicable legal requirements. In general, certain data may be kept for up to 5 years after account closure due to legal obligations. No data is retained beyond that period.

5Data Sharing Policy

Gdajee never sells your personal data to third parties. In certain limited situations, a minimal amount of information may be shared — and in every such case, the protection of your data is fully ensured.

• Payment Processors: Financial information is shared with payment services such as bKash, Nagad, and Rocket to complete transactions
• Law Enforcement: We may be required to share information under legal directives or court orders in Bangladesh
• Fraud Prevention: Relevant authorities may be informed if money laundering or fraud is suspected
• Technology Service Providers: Certain technical data may be shared with partners providing hosting, analytics, or cybersecurity services, though they are also bound by confidentiality agreements
• Business Restructuring: In the event of a merger or acquisition involving Gdajee, data may be transferred, but this Policy will remain in effect.

Your data is not shared for any reason beyond those stated above. All third parties with whom data is shared are bound by strict confidentiality agreements with us.

6Cookies & Tracking

Gdajee uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and ensure the platform functions correctly.

• Essential Cookies: These cookies are essential for core site functionality (login sessions, security) and cannot be disabled
• Functional Cookies: Used to remember your preferences, such as language and display settings
• Analytics Cookies: Collects anonymous data to measure site usage and improve services
• Security Cookies: Used to detect fraud and protect your account

You can block or delete non-essential cookies through your browser settings. However, blocking certain cookies may cause some features of the site to not work properly.

7Your Rights

As a Gdajee user, you have several rights regarding your personal data. We fully respect these rights and are happy to assist with any related request.

• Right to Access: To find out what information we hold about you, please submit a request to our support team
• Right to Rectification: You may request a correction if any of your information on record is inaccurate
• Right to Erasure: You may request deletion of your data unless we are required by law to retain it
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted
• Right to Opt Out of Notifications: You may request to opt out of marketing or promotional communications
• Right to Lodge a Complaint: You have the right to lodge a complaint with the relevant authority if you believe your privacy has been violated

To exercise any of these rights, please contact our support team. We typically respond to requests within 14 business days.

8Minor Protection

Gdajee is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that an underage user has created an account, that account and all associated data will be deleted immediately.

• Age verification is mandatory at the time of registration
• Age verification is confirmed through the KYC process
• Accounts suspected of belonging to a minor are suspended immediately
• Parents or guardians who have concerns can report them to our support team

9Policy Updates

Gdajee may update this Privacy Policy from time to time. For significant changes, we will send a notification to your registered phone number and update the "Last Updated" date at the top of the page.

Continued use of the platform after a policy update will be considered acceptance of the revised terms. We recommend checking this page regularly.

• The date of any policy change will always be noted at the top of this page
• Users will be notified separately in the event of significant changes
• No archive of previous versions is maintained

10Contact

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team will handle your matter with the utmost care.

• Email: [email protected]
• Response Time: Typically within 14 business days
• Language: You can reach us in both Bengali and English